I needed a new zipper for my bag. They repaired it without exchanging it (as per my request). Excellent service and still reasonable prices. If you need your bag repaired, your wallet restored or new zippers for your favourite bags... this is the place.
A quick note to say I am thrilled with the completed handbag restoration on my Anya Hindmarsh bag. You must employ magicians.
I've actually made a real challenge to these guys, to restore a very old LV suitcase and a vintage wallet! They were a bit concerned at the beginning as both items were in a terrible condition but.... a few weeks later both were perfectly restored! Well done!
These guys are highly skilled artisans of the highest order. They have fixed a worn leather designer backpack of mine with such attention to detail that no one, not even I, would know it's over 20 years old!